Improvement

Mission

The VHCQC e-Improvement service allows clients to attain knowledge, abilities and skills to utilize professional approaches, tools and methods for improvement of quality, efficiency and effectiveness of patient/client oriented healthcare organization.

Objectives

To use time-specific and measurable objectives;
To use quantitative measures to determine if a specific change actually leads to an improvement;
To identify the changes that are most likely to result in improvement;
To use a scientific method for action-oriented learning.

How to improve quality, efficiency and effectiveness of patient/client oriented healthcare organization?

Improvement requires change, improvement requires people to change, and improvement requires leadership – influencing people to make the changes needed to achieve results.

Presently, VHCQC offers basic set of tools and methods to help healthcare organizations to accelerate improvement:

Quality Audit
Benchmarking
Balanced Scorecard
EFQM Excellence Model
Failure Modes and Effects Analysis (FMEA)
Fishbone Diagram
Pareto Analysis
Control Charts
Check sheets (lists)
Gantt Chart
Program Evaluation and Review Technique (PERT)
JACIE Standards
Six Sigma (6σ)
Quality Function Deployment (QFD)