Mission
VHCQC e-Improvement service allows clients to gain knowledge, skills and abilities to design and implement new, integrated healthcare management systems.
Objectives
The objective of the e-Implementation is to provide VHCQC clients with:
- Instructions for designing and implementing an integrated management system in a healthcare organization
- Quality manual template for quality management system specification for:
- small healthcare organization
- healthcare laboratory
- pharmacy shop
How to implement Integrated Management System
- Formulate the mission, vision and the values that a healthcare organization aims to follow.
- Collect and implement into the healthcare organization information system all necessary external legislative, medical and technical documentation.
- Collect and implement in the information system all necessary healthcare organization medical directives.
- Clarify and accept the integrated management system conception with respect to its centralization, decentralization and the circumstances related to its certification.
- Designate processes and sub-processes in accordance with standards so that they contain all that is required by the healthcare organization program declaration and standards.
- Specify inputs, outputs and process records as well as the place and way of record keeping and storage.
- Determine the owners, operators, obligatory and optional internal and external process suppliers and customers, inputs and outputs.
- Appoint process managers and management personnel responsible for the integrated management system.
- Itegrated management system documentation can be made in a paper, electronic or even a combined form.