Mission

The VHCQC e-Improvement service allows clients to attain knowledge, abilities and skills to utilize professional approaches, tools and methods for improvement of quality, efficiency and effectiveness of patient/client oriented healthcare organization.

Objectives

• To use time-specific and measurable objectives;
• To use quantitative measures to determine if a specific change actually leads to an improvement;
• To identify the changes that are most likely to result in improvement;
• To use a scientific method for action-oriented learning.

How to improve quality, efficiency and effectiveness of patient/client oriented healthcare organization?

Improvement requires change, improvement requires people to change, and improvement requires leadership – influencing people to make the changes needed to achieve results.

Presently, VHCQC offers basic set of tools and methods to help healthcare organizations to accelerate improvement:

• Quality Audit
• Benchmarking
• Balanced Scorecard
• EFQM Excellence Model
• Failure Modes and Effects Analysis (FMEA)
• Fishbone Diagram              
• Pareto Analysis   
• Control Charts     
• Check sheets (lists)            
• Gantt Chart          
• Program Evaluation and Review Technique (PERT)    
• JACIE Standards  
• Six Sigma (6σ)      
• Quality Function Deployment (QFD)